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Viewing 15 posts - 1 through 15 (of 122 total)
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  • in reply to: Post Time is not updateing #10750
    Theme space
    Keymaster

    Thank you for reaching out. To better assist you, could you please provide the name of your theme along with your support question?

    In some themes, only the initial post publishing date is displayed, and subsequent updates may not reflect in the post time. Additionally, if your WordPress site’s date settings are not configured accurately, it can lead to discrepancies in the post time.

    To address this issue, please ensure your theme is designed to display updated post times, and double-check your WordPress site’s date settings to ensure they are configured correctly.

    Feel free to provide more details or let us know if you have any specific concerns related to your theme or site settings. We’re here to help!

    in reply to: Bought Pro theme and got a zip #8619
    Theme space
    Keymaster

    Hi,
    Thank you for your question.
    The “doc” file that came with your theme download is the documentation file, which contains instructions on how to set up and use the theme. It’s a read-only file that you can open on your computer to learn more about the features and options of the theme. However, the actual theme files are contained in the “theme.zip” file that you downloaded. You only need to use the “theme.zip” file to install the theme onto your WordPress website.

    So, in summary, the “doc” file is a helpful resource for understanding your theme, but you only need to use the “theme.zip” file to install the theme onto your website.

    in reply to: Bought Pro theme and got a zip #8126
    Theme space
    Keymaster

    Hi,
    Thank you for using our theme.
    To install a WordPress theme from a zip file, you will need to do the following:

    * Log in to your WordPress site as the administrator.

    * In the left-hand menu, click on “Appearance” and then click on “Themes”.

    * Click on the “Add New” button at the top of the page.

    * Click on the “Upload Theme” button.

    * Click on the “Choose File” button and select the zip file that you downloaded.

    * Click on the “Install Now” button.

    * Once the theme has been installed, you can activate it by clicking on the “Activate” button.

    If you are having trouble with this process, you may want to try manually installing the theme. To do this, you will need to unzip the theme folder and upload it to the “wp-content/themes” directory on your server using an FTP client. Once the theme has been uploaded, you can activate it by going to the “Appearance” section in the WordPress admin panel and clicking on the “Activate” button for the theme.

    Hope now you can easily install the pro theme on your website.
    Have a nice day

    in reply to: Affiliate Eye Demo Three Top Image #8125
    Theme space
    Keymaster

    Hi Oliver Ammann,
    Thank you for buying our Affiliate Eye Pro theme.
    To set demo two or three pages as the homepage of your site, please follow these steps:

    In the WordPress dashboard, go to Settings > Reading.
    Under Front page displays, select A static page.
    From the Front page dropdown, select the page you want to use as the homepage (You may select home two).
    From the Posts page dropdown, select the page you want to use to display your blog posts.
    Click Save Changes.
    Your homepage will now be the static page you selected.
    You may see the screenshot
    https://prnt.sc/Efaeh1zpkzrv

    Hope now you can set your homepage easily
    Thank you

    in reply to: PortfolioX Theme Color NOT CHANGING #6501
    Theme space
    Keymaster

    Thank you for your question.
    Sorry, our theme background colors only support Light & black.
    Thanks again

    in reply to: PortfolioX Theme Color NOT CHANGING #6337
    Theme space
    Keymaster

    Hi,
    Thank you for figuring out the issue.
    We’ve updated our PortfolioX Pro theme please use the latest version.
    I Hope now the primary color issue will be solved.
    Thank you

    in reply to: Pagination Not Showing #6100
    Theme space
    Keymaster

    Thank you for your question,
    I’ve seen your website pagination. This is not our theme issue. Your infinite scroll plugin feature display: none Xshop pagination.
    Please see these screenshots
    https://prnt.sc/263m0tc
    https://prnt.sc/263lu2g

    Please use the custom CSS code in your website customize additional CSS section
    /*css code start*/
    .infinite-scroll .woocommerce-pagination {
    display: block !important;
    margin-top: 30px !important;
    }
    /*css code end*/
    or you may need to disable infinite-scroll
    Thanks again

    in reply to: Magical Posts Tag Support #6017
    Theme space
    Keymaster

    Thank you for your question.
    Our Gutenberg Posts block doesn’t add a tag filter yet but we will tag filter options very soon.
    Please wait for the next update.
    We are very sorry for your patent.

    in reply to: I’m not able to load Install & Active Recommended Plugin etc #6011
    Theme space
    Keymaster

    Hi,
    Thank you for your question.
    Could you please install the theme on any server and give me your site access then we can setup for you.
    You may give your site login access by this email address wptheme.space@gmail.com
    We are waiting to fix the issue.
    Thanks again

    in reply to: X Blog Pro stopped working after Theme update #5902
    Theme space
    Keymaster

    Thank you for using Xblog pro theme.
    We’ve updated the new version 1.2.9. please update the latest version hope now your issue will be solved.
    Thanks again

    in reply to: Mobile header issue #5899
    Theme space
    Keymaster

    Hi,
    Thank you for using our xblog pro theme.
    Please update the latest version then go customize-> site identity-> and unchecked site identity and tag line. Then your issue will be fixed Now you can set site title font size 0 so create the problem.
    Please see the screenshot. https://prnt.sc/2242oej
    Hope now you can easily fix the issue.
    Remember You need to update the latest version.
    Thanks again

    in reply to: Redirect to Login #5525
    Theme space
    Keymaster

    Thank you for your question.
    Redirect to login isn’t my theme issue.
    You need to redirect properly.
    Thanks again

    in reply to: NewBox Plus Download #3932
    Theme space
    Keymaster

    Hi,
    Sorry, it was a technical error.
    I’ve fixed the issue. I hope now you can download the pro version easily.
    Thank you for using our pro theme.

    in reply to: Top Of Page Problem #3859
    Theme space
    Keymaster

    Hi,
    Thank you for your question.
    Could you please give me your site link with the issue then we will try to fix it?
    Thanks again.

    in reply to: Gallery Box Is Degrading Image quelity. #3847
    Theme space
    Keymaster

    Hi,
    Thank you for your question.
    You can easily change image quality by setting. You need to select the settings tab then need to adjust the image quality by thumbnail size setting.
    Please see screenshot http://i.prntscr.com/dsiGHJbBR_y0o5ciVyI0Cg.png
    I hope now you can improve your image quality.
    Thanks again

Viewing 15 posts - 1 through 15 (of 122 total)