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I can’t post on social media and I can’t get an error message.

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  • Author
    Posts
  • #18790
    qi wang
    Participant

    How can I fix the issue of not being able to post on social media? (Report an error).#200) If posting to a group, requires app being installed in the group, and \eitherpublish_to_groups permission with user token, or both pages_read_engagement \ andpages _manage_posts permission with page token; If posting to a page, \ requires bothpages_read_engagement and pages_manage_posts as an admin with \ sufficientadministrative permission
    Facebook
    Failed
    The binding test went smoothly, but it just wouldn’t publish.

    Also, how can I contact you via email? Your online customer service is all automated; I can’t reach any of your staff.

    #18795
    Theme space
    Keymaster

    Thank you for reaching out. The error #200 is a standard Facebook Meta permission error. It occurs when the connected token is a User Access Token instead of a Page Access Token, or when the required page publishing permissions were not checked during token generation.

    Even though the token was active (which is why the initial connection test passed), Facebook strictly blocks posting unless the token specifically possesses Page Management permissions.

    Here is how you can fix it:

    Go to the Meta Graph API Explorer https://developers.facebook.com/tools/explorer/
    .
    On the top right, select your Meta App.
    In the “User or Page” dropdown, switch from User Token to select your specific Facebook Page (this generates a Page Access Token).
    Under Permissions, click Add a Permission and make sure these permissions are added:
    pages_show_list
    pages_read_engagement
    pages_manage_posts
    Click Generate Access Token and approve the Facebook dialog ensuring your Page is checked.
    Copy this new token.
    In WordPress, go to AI Marketing Expert → Social Media → Accounts, delete the previous Facebook connection, and reconnect with this new Page Access Token.
    Once connected with the Page Token, your posts will publish smoothly to your Facebook Page!

    Our support mail: [email protected]

    • This reply was modified 1 week, 1 day ago by Theme space.
    #18798
    qi wang
    Participant

    We have already sent an email regarding the relevant issues; please take a look.

    #18799
    qi wang
    Participant

    Please help me resolve this completely, as it’s a very specific issue and is significantly disrupting our work.

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