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There is an issue with the ordering system; the order quantity keeps increasing

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  • Author
    Posts
  • #18774
    qi wang
    Participant

    When placing orders, the order quantity keeps accumulating, and it is impossible to cancel previous orders; even if we remove them in the Order Center, they still automatically stack up when we place a new order.
    Just like the one in the order below—where the items are automatically stacked—I would like you to get in touch with me.

    Your Order Summary
    Review items and complete your purchase securely.

    Product Subtotal
    AI Marketing Expert
    AI Marketing Expert – 1 site
    × 7
    $273.00

    #18775
    qi wang
    Participant

    But your forum doesn’t allow image uploads.

    #18776
    Theme space
    Keymaster

    Hi,

    Sorry for the confusion.

    The quantity can be adjusted directly from your **Shopping Cart**. Please open:

    Shopping Cart-https://wpthemespace.com/cart/?utm_source=chatgpt.com

    As shown in the screenshot: https://prnt.sc/y5EKn_j03IDz

    1. **Change the quantity** to the number of licenses you need.
    2. If you don’t need an item, click the **×** to remove it.
    3. Click **Update Cart** to apply the changes.
    4. Once the cart shows the correct items and quantity, click **Proceed to Checkout**.

    For example, if you only need **1 site**, change the quantity to **1** and click **Update Cart**.

    Please make sure the cart shows the correct quantity before completing the payment.

    Best regards,
    WPThemeSpace Support

    #18777
    Theme space
    Keymaster

    We’ve updated our checkout page to make it easier to manage your order. You can now change the product quantity or remove items directly from the checkout page before completing your purchase.

    You can access the checkout here:

    Go to Checkout

    Please review your products and quantities before placing the order. This should prevent the previous quantity from being carried over unexpectedly.

    Thank you again for helping us identify the issue.

    #18783
    qi wang
    Participant

    I’ve already placed the order.How do I get an invoice issued?,Here is the order number:#18782

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