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KeymasterHi,
Sorry for your inconvenience.
We are trying to reply as soon as possible But may not always give the support as a minute or hour. Our mid-night support takes a while.
We have fixed your issues, please update Gallery Box latest version then the problem will be solved.
ThanksTheme space
KeymasterHi,
Thanks for your question.
Please use the css code for remove black overlay from header image. Go customize-> custom css and paste the code.
.slider-area.gute-overlay:before {
position: inherit;
}Our Gute Pro theme header image support full screen mode. Please upload 1920px width and 1250px height image for header. We are using the same size in our demo site.
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KeymasterThank you,
First need to deactivate Gallery Box free version then active pro version. I hope everything will be fine.
Thanks again.Theme space
KeymasterGreat, thank you. These header links will not work when you are in customize mode.
Back normal home page then the link will be wor.August 5, 2019 at 4:54 pm in reply to: I have uninstalled the theme in my local server. How to install on another serve #996Theme space
KeymasterThanks for your Question,
You may not properly deactivated the theme from local server. Could you please try to deactivate theme again, I hope everything will be fine.
If you not success then I will give you update code soon.
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KeymasterThanks for your message,
You may use Gallery Box plugin shortcode with WPBakery page builder and I think it will be work fine.
Thanks againTheme space
KeymasterHi Philip Thomas.
I’ve sent license code by your mail address.
Thank you for activating the Gallery Box Pro plugin.July 9, 2019 at 5:42 am in reply to: why i bought galleryboxpro and actived but it usualy requires to active again #867Theme space
KeymasterCome with live chat
July 9, 2019 at 5:09 am in reply to: why i bought galleryboxpro and actived but it usualy requires to active again #864Theme space
KeymasterHi,
I’ve sent the latest Gallery Box Pro download link. Please download and enjoy.July 8, 2019 at 9:48 am in reply to: why i bought galleryboxpro and actived but it usualy requires to active again #859Theme space
KeymasterHi NGUYEN HAI NINH,
Sorry for the inconvenience.
I think, you may see license error when disconnecting your internet connection. Keep your net connection when editing Gallery Box.
If you need more help then please come with live chat.
Now I am online.
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KeymasterCould you please tell me which theme you are using.
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KeymasterI’ve attached your order with your account.
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KeymasterThanks for your question.
Please login your account then click download tab.
You will get your all purchase items for download.
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KeymasterThanks for purchase our Gute Pro theme
please install and active Gute pro theme
You are still using free theme.Theme space
KeymasterI’ve fixed the issue manually. I hope you may happy now.
Thanks- AuthorPosts