For testing purpose, i have installed this theme on the local server and asked your support team for the same. They told me that i can use the licence key over there and if i want to install the theme on my production server i will have to deactivate the theme and i will be able to reinstall it again on my production server. Even though i have deactivated and uninstalled the theme from my local server my key is not being accepted on the production server. Your chat support seems to be very active at the time while i was purchasing the theme, but no response even after 10’s of messages.
Thanks for your Question,
You may not properly deactivated the theme from local server. Could you please try to deactivate theme again, I hope everything will be fine.
If you not success then I will give you update code soon.