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Forum Replies Created

Viewing 15 posts - 106 through 120 (of 142 total)
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  • Author
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  • October 11, 2019 at 3:31 pm in reply to: Cannot activate after uninstalling from another domain #1344
    Theme space
    Keymaster

    Hi,
    Sorry for your inconvenience. It’s very common problem. You can easily solve the issue. Please first deactive the license from old domain then active the license in the new domain. I hope license will be work for new domain.
    Anyway now I’ve manually fixed the issue. You may use the license for new site.
    Thanks

    October 10, 2019 at 9:44 am in reply to: I can't download it. #1328
    Theme space
    Keymaster

    Hi aardtales,
    Please give me your site link and give me your site login information by our mail address then we will setup the theme for you.
    Our email address is [email protected]
    Thanks

    October 8, 2019 at 2:02 am in reply to: Won't Install #1316
    Theme space
    Keymaster

    Hi,
    Thank you for buying our X Blog pro theme. Xblog pro is a premium WordPress theme, XBlog pro not a plugin. So Please install xblog pro as a theme and then install all necessary plugins. You may red doc for better use.
    Thanks again

    October 5, 2019 at 4:44 am in reply to: Help Key not working… #1303
    Theme space
    Keymaster

    Hi,
    I’ve checked your key and the key now ready to use the new site.
    Please go to your order details then you will get the code.
    The key only valid for one site so if you want to change site next time then you need to deactivate from the old site.
    I hope you will active the theme of a new site and enjoy it.
    Thanks

    October 5, 2019 at 12:32 am in reply to: Help Key not working… #1301
    Theme space
    Keymaster

    Could you please give me your order number and order mail address with order date.

    October 4, 2019 at 2:56 am in reply to: Help Key not working… #1297
    Theme space
    Keymaster

    The license key only for one site. If you want to use new site then need to deactivate first from old site.

    October 4, 2019 at 2:32 am in reply to: HTTP Error 500 #1295
    Theme space
    Keymaster

    Hi,
    Could you please give me your site login info then we will fix the issue.
    Please contact our support mail address then our support team will fix the issue.
    Our support mail is [email protected]

    October 4, 2019 at 2:28 am in reply to: Help Key not working… #1294
    Theme space
    Keymaster

    Hi your key will be ready for new site whiten 12 hours.
    Thanks

    October 3, 2019 at 2:15 am in reply to: key help?? #1284
    Theme space
    Keymaster

    Hi,
    Thanks for buying XBlog pro theme. Please upload the pro theme in your site and active then you will see active button for active pro theme.
    Now click active button and active with your license key. You may read doc for better use. You may also import one click demo for quick setup.
    Thanks again.

    October 3, 2019 at 1:19 am in reply to: I can't download it. #1280
    Theme space
    Keymaster

    You are welcome.

    October 3, 2019 at 1:13 am in reply to: I can't download it. #1278
    Theme space
    Keymaster

    Hi,
    We are very sorry. It was connection problem. The download button now working, Please download now.
    Thanks

    October 1, 2019 at 8:54 am in reply to: Translate "Gute Portfolio Pro side menu profile" #1260
    Theme space
    Keymaster

    Hi,
    Thanks for your question.
    Yes, you can edit the text with your language. The side menu text is editable so you can edit the text with your language.
    Thanks again.

    September 26, 2019 at 11:40 pm in reply to: I bought Gallery Box Pro but it repeatedly requires me to active again. #1244
    Theme space
    Keymaster

    Hi,
    Thanks for using Gallery Box Pro.
    Please contact your hosting provider. Our licensee API link block your server so create problem. If your server administrator unblock the api link then it will be fix.
    Thanks

    September 25, 2019 at 9:58 pm in reply to: Header Logo #1234
    Theme space
    Keymaster

    Hi,
    Thanks for using our theme and sorry for you inconvenience.
    Could you please give me your site link then I will fix the issue.
    Thanks.

    September 9, 2019 at 10:12 am in reply to: How to use single license? #1158
    Theme space
    Keymaster

    Hello,
    You will find your license key in your order page and active the theme with the license key.
    Thanks

  • Author
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Viewing 15 posts - 106 through 120 (of 142 total)
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