[Theme space]

Thank you for your question. You don’t see the .zip extension because your computer may be configured to hide file extensions by default. To view file extensions, you’ll need to enable this feature on your operating system. Here are the steps to show file extensions on Mac and Windows.

For Mac:

• Open a Finder window.
• From the menu bar, select “Finder” > “Preferences.”
• In the Preferences window, click on the “Advanced” tab.
• Check the box next to “Show all filename extensions.”
• Close the Preferences window.

For Windows:

• Open File Explorer.
• Click on the “View” tab.
• In the “Show/hide” section, check the box next to “File name extensions.”

After following these steps, you should be able to see the .zip extension for the downloaded theme file.

If you don’t want to enable showing file extensions, that’s okay. You can still upload the downloaded theme in your WordPress installation. Even though you see a folder named ‘colorful-blog-pro’ instead of a .zip file, it doesn’t present any problem. WordPress can recognize and install the theme directly. You can proceed with uploading the ‘colorful-blog-pro’ folder to your WordPress site without any issues.

[Theme space]

Hi,
Now please check again. Hope the license will work now in the main domain.

[Theme space]

Regarding your first question about the ShopKit Pro license being attached to the folder name in your domain, I’ve resolved that issue. You can now activate and use the ShopKit Pro license on your main domain.

As for your second question about adding additional font files to the theme, the process requires some knowledge of PHP, HTML, and CSS. If you’re not familiar with these languages, the recommended approach would be to either:

1. Utilize the existing font options provided within the ShopKit theme itself. The theme comes with a selection of pre-installed fonts that you can choose from and apply to your website.

2. If you need to use custom font files that are not included in the theme, it’s advisable to hire an expert or a professional developer who can assist you. They will be able to properly integrate the desired font files into your theme while ensuring compatibility and maintaining the integrity of your website.

Modifying core theme files, such as PHP files, without the necessary expertise can potentially introduce issues or conflicts, affecting the functionality and security of your website. Therefore, unless you possess the required skills in web development languages, it’s generally safer to either work within the theme’s existing options or seek professional assistance for customizations like adding new font files.

[Theme space]

Hi, Thank you for purchasing our Colorful Blog Pro theme. I’m sorry to hear you’re experiencing difficulties with
installation. Let me guide you through the process to ensure everything runs smoothly.

Firstly, Colro Blog Pro is a WordPress theme so please navigate to your WordPress dashboard and head over to the
‘Appearance’ section. From there, select ‘Themes’ and then click on ‘Add New’. Next, you’ll want to upload the
Colorful-blog-pro.zip file that you downloaded earlier. Once uploaded, activate the theme using the license key
provided in your order details.

You may see these videos for more details. Different theme but the same process.

If you encounter any further issues during the installation process, don’t hesitate to reach out. If you prefer, you
can provide us with your site login details, and our developer will gladly assist you in setting up the theme on
your site.

We appreciate your patience and look forward to resolving this matter for you promptly.

[Theme space]

Thank you for purchasing our WordPress Pro theme.

To activate the pro version, please follow these steps:

1. Log in to your wpthemespace.com account and navigate to the order page.
2. Download the pro version .zip file from your order page.
3. Next, go to your WordPress site’s dashboard.
4. Navigate to ‘Appearance’ > ‘Themes’ and click on the ‘Add New’ button.
5. Click on the ‘Upload Theme’ button and choose the .zip file you downloaded earlier.
6. Once the theme is uploaded, click on the ‘Activate’ button.
7. Finally, enter your license key when prompted to activate the pro features.

For more detailed instructions, you can refer to our video tutorials.

[Theme space]

Thank you for reaching out. To better assist you, could you please provide the name of your theme along with your support question?

In some themes, only the initial post publishing date is displayed, and subsequent updates may not reflect in the post time. Additionally, if your WordPress site’s date settings are not configured accurately, it can lead to discrepancies in the post time.

To address this issue, please ensure your theme is designed to display updated post times, and double-check your WordPress site’s date settings to ensure they are configured correctly.

Feel free to provide more details or let us know if you have any specific concerns related to your theme or site settings. We’re here to help!

[Theme space]

Hi,
Thank you for your question.
The “doc” file that came with your theme download is the documentation file, which contains instructions on how to set up and use the theme. It’s a read-only file that you can open on your computer to learn more about the features and options of the theme. However, the actual theme files are contained in the “theme.zip” file that you downloaded. You only need to use the “theme.zip” file to install the theme onto your WordPress website.

So, in summary, the “doc” file is a helpful resource for understanding your theme, but you only need to use the “theme.zip” file to install the theme onto your website.

[Theme space]

Hi,
Thank you for using our theme.
To install a WordPress theme from a zip file, you will need to do the following:

* Log in to your WordPress site as the administrator.

* In the left-hand menu, click on “Appearance” and then click on “Themes”.

* Click on the “Add New” button at the top of the page.

* Click on the “Upload Theme” button.

* Click on the “Choose File” button and select the zip file that you downloaded.

* Click on the “Install Now” button.

* Once the theme has been installed, you can activate it by clicking on the “Activate” button.

If you are having trouble with this process, you may want to try manually installing the theme. To do this, you will need to unzip the theme folder and upload it to the “wp-content/themes” directory on your server using an FTP client. Once the theme has been uploaded, you can activate it by going to the “Appearance” section in the WordPress admin panel and clicking on the “Activate” button for the theme.

Hope now you can easily install the pro theme on your website.
Have a nice day

[Theme space]

Hi Oliver Ammann,
Thank you for buying our Affiliate Eye Pro theme.
To set demo two or three pages as the homepage of your site, please follow these steps:

In the WordPress dashboard, go to Settings > Reading.
Under Front page displays, select A static page.
From the Front page dropdown, select the page you want to use as the homepage (You may select home two).
From the Posts page dropdown, select the page you want to use to display your blog posts.
Click Save Changes.
Your homepage will now be the static page you selected.
You may see the screenshot
https://prnt.sc/Efaeh1zpkzrv

Hope now you can set your homepage easily
Thank you

[Theme space]

Thank you for your question.
Sorry, our theme background colors only support Light & black.
Thanks again

[Theme space]

Hi,
Thank you for figuring out the issue.
We’ve updated our PortfolioX Pro theme please use the latest version.
I Hope now the primary color issue will be solved.
Thank you

[Theme space]

Thank you for your question,
I’ve seen your website pagination. This is not our theme issue. Your infinite scroll plugin feature display: none Xshop pagination.
Please see these screenshots
https://prnt.sc/263m0tc
https://prnt.sc/263lu2g

Please use the custom CSS code in your website customize additional CSS section
/*css code start*/
.infinite-scroll .woocommerce-pagination {
display: block !important;
margin-top: 30px !important;
}
/*css code end*/
or you may need to disable infinite-scroll
Thanks again

[Theme space]

Thank you for your question.
Our Gutenberg Posts block doesn’t add a tag filter yet but we will tag filter options very soon.
Please wait for the next update.
We are very sorry for your patent.

[Theme space]

Hi,
Thank you for your question.
Could you please install the theme on any server and give me your site access then we can setup for you.
You may give your site login access by this email address [email protected]
We are waiting to fix the issue.
Thanks again

[Theme space]

Thank you for using Xblog pro theme.
We’ve updated the new version 1.2.9. please update the latest version hope now your issue will be solved.
Thanks again

[Author]

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