[Theme space]

Hi,

Thank you for choosing our PortfoliX Pro theme for your website!

I understand that you’d like to hide the social icons from your WordPress site. There are two simple ways to do this:

Option 1:

Go to your WordPress Dashboard.
Navigate to Easy Share Solutions.
Uncheck the option for “Select button position: Left side of the page”.
Click the Save button.
Afterward, refresh your website’s front page, and the social icons should no longer appear on the left side.
please see the screenshot below
https://prnt.sc/GvwVuj1uz9ld

Option 2:
If you don’t need the social share functionality at all, you can simply deactivate the Easy Share Solutions plugin.

If you need further assistance, feel free to reach out!

Best regards,
Wptheme Space Support Team

• This reply was modified 2 months, 3 weeks ago by Theme space.

[Theme space]

Hi,

Thank you for contacting us and bringing this issue to our attention. I understand you’re having trouble installing Shop-Kit Pro, and I’d be happy to guide you through the proper installation process.

The error message you encountered, “The update package could not be installed. No valid plugins were found. Plugin installation failed,” is appearing because Shop-Kit Pro is a theme, not a plugin. WordPress treats themes and plugins differently, so attempting to upload a theme in the plugin section will trigger this error.

To help you install Shop-Kit Pro correctly, please follow the detailed instructions below:

1. Download the Correct File

First, make sure that you have the correct .zip file. It may be named shop-kit-pro.zip or something similar.

2. Install Shop-Kit Pro as a Theme

Since Shop-Kit Pro is a theme, you’ll need to upload it in the Themes section of your WordPress dashboard. Follow these steps:

• Log in to your WordPress dashboard.
• In the left-hand menu, navigate to Appearance > Themes.
• Click the Add New button at the top of the page.
• Select Upload Theme, which is usually found near the top of the page.
• Click the Choose File button, and select the shop-kit-pro.zip file from your computer.
• Click Install Now to begin the installation process.

WordPress will now unpack the theme and begin the installation process. You should see a success message once the installation is complete.

3. Activate Shop-Kit Pro Theme

After the theme has been installed, you will see an option to activate it immediately:

• Click the Activate button once the installation is complete. This will make Shop-Kit Pro the active theme on your website.

If you want to preview how your website will look with Shop-Kit Pro before activating it, you can use the Live Preview option to see a demo of the theme without actually applying it.

4. Activate Shop-Kit Pro License

To unlock the full features of Shop-Kit Pro, you’ll need to activate your license key. After activating the theme, follow these steps to enter your license information:

• Navigate to Appearance > Theme License.
• Look for the section where you can input your license key. This might be labeled License Activation, Theme License, or something similar.
• Enter the license key you received when you purchased the theme.
• Your theme license is available in your account’s order details page at https://wpthemespace.com/my-account/.
• Click Activate License.

Once the license is activated, you’ll gain access to all premium features, updates, and support.

5. Check for Theme Updates

After activating your theme and license, it’s a good idea to check for any available updates. Keeping your theme updated ensures that you have the latest features, security patches, and compatibility improvements with the latest version of WordPress.

• Navigate to Dashboard > Updates in WordPress.
• If there’s an update for Shop-Kit Pro, you’ll see an option to update the theme.

6. Set Up Demo Content (Optional)

Many premium themes, including Shop-Kit Pro, come with demo content that allows you to quickly set up your site to match the theme’s demo. If you’d like to import demo content, follow these steps:

• In your WordPress dashboard, look for a section called Import Demo Data or similar, typically under the theme settings.
• Choose the demo that best suits your needs and click the Import button.
• The demo content, including pages, posts, and images, will be added to your site.

Note: This is an optional step, and you should only import demo content if you’re building a new site or want to start from scratch. Importing demo content into an existing site can override some of your current settings.

7. Customization and Configuration

Now that Shop-Kit Pro is installed and activated, you can start customizing the theme to match your brand’s look and feel. To do this:

• Navigate to Appearance > Customize in your WordPress dashboard. This will open the WordPress Customizer, where you can make live changes to your site’s design, including colors, fonts, header layout, footer settings, and more.
• Depending on the features of Shop-Kit Pro, you may also have additional theme options available under Appearance > Theme Options or a similar menu.

Explore the options to fully configure the theme according to your requirements.

8. Troubleshooting Common Issues

If you continue to experience problems, here are a few troubleshooting steps:

• File Size Restrictions: Ensure that the theme file size is within the upload limit set by your hosting provider. You can check and increase the limit via your server’s settings or by contacting your hosting provider.
• Compatibility: Verify that your WordPress version is compatible with Shop-Kit Pro. You can check the theme documentation or the theme page on the provider’s website for specific WordPress version requirements.
• Third-Party Plugins: Sometimes, third-party plugins can conflict with theme installations. Try deactivating your plugins temporarily to see if that resolves the issue.

9. Contacting Support

If you have followed the steps above and are still encountering issues, or if you need additional help with setting up the theme, feel free to reach out to our support team. We are happy to assist you with any questions or concerns.

You can contact us directly via our Contact page or visit our Support Page for further assistance.

Thank you for choosing Shop-Kit Pro. We’re confident it will help you build a beautiful and functional online store!

Best regards,
wpthemespace.com

• This reply was modified 2 months, 3 weeks ago by Theme space.

[Theme space]

Hi,
I’ve reviewed your license and resolved the issue. You should now be able to use the Newspaper Eye Pro theme license on unlimited domains without any problems.

Thank you for your patience!

Best regards,
wp theme space support team

[Theme space]

Hi,
Thank you for choosing our ResumeX Pro theme!

To customize the portfolio section or any other part of the theme, simply use the Elementor page builder. Here’s how you can do it:

Navigate to the page you want to edit and click the “Edit with Elementor” link in the top bar.
From there, you can easily replace images, update content, and make any changes you need.
Once you’re done, click the “Update” button, and your changes will be saved.
For more detailed guidance, feel free to check out our video tutorial for ResumeX Pro: Watch the video.

If you have any other questions, we’re happy to help!

Best regards,
wp theme space support team

[Theme space]

Hi,

Thank you for reaching out!

Dropdown Menu Issue: It seems like a z-index conflict is causing the dropdown menu to appear behind the animated element on your home page. We’ll have our development team look into this, and an update will be released soon to resolve the issue.

Home Page Design Issue: After using the “One Click Demo Import” feature, please make sure all the recommended and required plugins are properly installed and activated. Once that’s done, re-import the demo, and you should see the home page layout and features as they appeared in the template’s preview.

If you need any further assistance, feel free to let us know!

Best regards
Wp Theme Space Support Team

[Theme space]

Hi,

Thank you for reaching out!

In the free version of the theme, any direct changes to the footer, such as modifying the credit link, may be lost after an update, which is likely what happened in your case.

However, with the pro version, you’ll have full control over the footer content, and any changes made using the theme’s settings will remain intact, even after updates. This ensures your customizations are secure and won’t be overwritten.

We hope you consider upgrading to the pro version for more flexibility and to keep your site up-to-date and secure.

Best regards,
WP Theme Space

[Theme space]

Hello,
I’m sorry for the inconvenience you encountered.
The problem has been fixed, and you’re now able to use the domain for a new one.
Thank you for your patience.

[Theme space]

Dear Client,

Regarding your inquiry about hiding the reading time from the bottom of posts, you can achieve this by utilizing custom CSS. Please follow these steps:

1. Navigate to the Customizer section and access the Additional CSS section.
2. Insert the following CSS code:

/*Start CSS code*/
.grid-item-post span.reding-time {
display: none;
}
/*End CSS code*/

3. Once you’ve added the code, click the “Publish” button to save the changes.

After completing these steps, the reading time should no longer be displayed at the bottom of your posts.

Please let me know if you have any further questions or require additional assistance.

Best regards

• This reply was modified 8 months, 1 week ago by Theme space.

[Theme space]

Hi,
Thanks for reaching out about your license.
We’ve got you covered – just check the order confirmation email you received when you purchased the theme. All the details, including your license, should be there. If you can’t find it, no problem, just let our support team know and they’ll be happy to help. We’re here to ensure you have a great experience with our theme.

[Theme space]

Before activating the license for your new domain, you must first deactivate it from the old domain.

[Theme space]

Thank you for your question. You don’t see the .zip extension because your computer may be configured to hide file extensions by default. To view file extensions, you’ll need to enable this feature on your operating system. Here are the steps to show file extensions on Mac and Windows.

For Mac:

• Open a Finder window.
• From the menu bar, select “Finder” > “Preferences.”
• In the Preferences window, click on the “Advanced” tab.
• Check the box next to “Show all filename extensions.”
• Close the Preferences window.

For Windows:

• Open File Explorer.
• Click on the “View” tab.
• In the “Show/hide” section, check the box next to “File name extensions.”

After following these steps, you should be able to see the .zip extension for the downloaded theme file.

If you don’t want to enable showing file extensions, that’s okay. You can still upload the downloaded theme in your WordPress installation. Even though you see a folder named ‘colorful-blog-pro’ instead of a .zip file, it doesn’t present any problem. WordPress can recognize and install the theme directly. You can proceed with uploading the ‘colorful-blog-pro’ folder to your WordPress site without any issues.

[Theme space]

Hi,
Now please check again. Hope the license will work now in the main domain.

[Theme space]

Regarding your first question about the ShopKit Pro license being attached to the folder name in your domain, I’ve resolved that issue. You can now activate and use the ShopKit Pro license on your main domain.

As for your second question about adding additional font files to the theme, the process requires some knowledge of PHP, HTML, and CSS. If you’re not familiar with these languages, the recommended approach would be to either:

1. Utilize the existing font options provided within the ShopKit theme itself. The theme comes with a selection of pre-installed fonts that you can choose from and apply to your website.

2. If you need to use custom font files that are not included in the theme, it’s advisable to hire an expert or a professional developer who can assist you. They will be able to properly integrate the desired font files into your theme while ensuring compatibility and maintaining the integrity of your website.

Modifying core theme files, such as PHP files, without the necessary expertise can potentially introduce issues or conflicts, affecting the functionality and security of your website. Therefore, unless you possess the required skills in web development languages, it’s generally safer to either work within the theme’s existing options or seek professional assistance for customizations like adding new font files.

[Theme space]

Hi, Thank you for purchasing our Colorful Blog Pro theme. I’m sorry to hear you’re experiencing difficulties with
installation. Let me guide you through the process to ensure everything runs smoothly.

Firstly, Colro Blog Pro is a WordPress theme so please navigate to your WordPress dashboard and head over to the
‘Appearance’ section. From there, select ‘Themes’ and then click on ‘Add New’. Next, you’ll want to upload the
Colorful-blog-pro.zip file that you downloaded earlier. Once uploaded, activate the theme using the license key
provided in your order details.

You may see these videos for more details. Different theme but the same process.

If you encounter any further issues during the installation process, don’t hesitate to reach out. If you prefer, you
can provide us with your site login details, and our developer will gladly assist you in setting up the theme on
your site.

We appreciate your patience and look forward to resolving this matter for you promptly.

[Theme space]

Thank you for purchasing our WordPress Pro theme.

To activate the pro version, please follow these steps:

1. Log in to your wpthemespace.com account and navigate to the order page.
2. Download the pro version .zip file from your order page.
3. Next, go to your WordPress site’s dashboard.
4. Navigate to ‘Appearance’ > ‘Themes’ and click on the ‘Add New’ button.
5. Click on the ‘Upload Theme’ button and choose the .zip file you downloaded earlier.
6. Once the theme is uploaded, click on the ‘Activate’ button.
7. Finally, enter your license key when prompted to activate the pro features.

For more detailed instructions, you can refer to our video tutorials.

[Author]

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