[David O’Toole]

Sorry, forget that last post. I meant to say that the image is showing on the website at showing about 1800 x 300 (blurred). The width is good, the height is showing wrong. You must be able to correct that, you’re the Theme designer are you not?

[David O’Toole]

Listen. The image is showing on the website at about 1348 x 190 (blurred). NOT at 1200 x 240 which is the actual size of the image as you recommended. Can’t you fix that? No matter what I set the Customize settings to, the header displays wrong once you exit the Customize window. And don’t tell me that the image is pixellated because it’s the wrong size, it’s not. I’m a qualified graphic designer in Photoshop, I know how to make an image sized 1200 x 250 px. So stop trying to BS me.

[David O’Toole]

Hi, I need your help please.

The header on my site is still displaying as stretched and blurred.

It’s showing great on a mobile device (iPhone). But the header is stretched

and blurred on the actual website. There’s something wrong with the coding

somewhere.

Hi, can I ask you something?
12:32
The header on my site is still displaying as stretched and blurred. This is

really holding me back at this stage. It needs fixing.
I got the updated theme. It does not fix the problem.
Is there anyone there?
The header image is not displaying at 1800px
x 250px. THAT is the problem. It’s showing at over 250, that is why it’s

blurred and not clear.
Hello?
Can you please fix the header so that it is showing at 1800 x 250, and is not

blurred?
What do you recommend?

[Author]

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