gallery only showing up in preview, but not live pages

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  • November 23, 2019 at 12:41 am #1591
    wayne kennedy
    Participant

    Hello,

    I recently purchase your pro version of Gallery Box.
    I have created a video gallery (YouTube) and inserted the shortcode into a page. When I hit preview I see the gallery in action and it works perfectly. However, when I try to view the actual published page the gallery is completely missing. Thus I can only see it whenever I use preview.

    Please help.

    November 23, 2019 at 12:51 am #1593
    wayne kennedy
    Participant

    Update. Is this an issue on Chrome? I seem to be able to see the gallery on safari. That’s a major issue if so.

    November 23, 2019 at 12:54 am #1594
    Theme space
    Keymaster

    Hi,
    Thanks for using Gallery Box pro.
    I think you may missing something. Please give me your link then I will check the issue.
    Thanks

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