Home Forums General Support NewsBoxPro – Images top slider and feature right grid not loading on mobile

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  • #2890
    Dibbes
    Participant

    NewsBoxPro – Images top slider and feature right grid are not loading on mobile. Tried it with Chrome and Opera Mini on Samsung S8.

    But saw problem on other phones too

    When you turn the phone in landscape position they are loading. If you turn the mobile in up position images stay visible.

    I loose a lot of traffic with this problem and is urgent.

    Website: https://myrocknews.com

    Please help..

    #2898
    Dibbes
    Participant

    please look into this. I loose visitors…

    #2926
    Theme space
    Keymaster

    Hi,
    I’ve checked your site and I’ve seen that your website slider right image properly showing the bottom of the slider in small devices.
    Please see the screenshot http://prntscr.com/uvdahb

    #2943
    Dibbes
    Participant

    Hi,

    My response is not saved two times.. I think because of the link to my screenshots. The screenshots show that on a actual mobile phone, the bug of not proper loading is visible..

    #2946
    Dibbes
    Participant

    I can not post a link..

    one more try:

    On Desktop in responsive mode they show. But not on a mobile.

    Please check screenshots:

    ibb.co/25h5StD

    ibb.co/PDq9x9m

    #2961
    Dibbes
    Participant

    Could you look into this…. please

    #2977
    Dibbes
    Participant

    Still waiting for response

    #2984
    Theme space
    Keymaster

    Hi,
    I’ve seen your site with many devices.
    Your site showing well with high-speed internet you may use the heavyweight image so don’t load properly on all devices.
    Please use the comprised image for the quick load.
    You may use https://tinypng.com/ for image compression.
    Thank you

Viewing 8 posts - 1 through 8 (of 8 total)
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