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Reply To: I’ve purchased your WordPress products but can’t install

Home / Reply To: I’ve purchased your WordPress products but can’t install

Home › Forums › General Support › I’ve purchased your WordPress products but can’t install › Reply To: I’ve purchased your WordPress products but can’t install

March 21, 2024 at 10:20 am #11201
anonymous participant
Participant

I’ve successfully downloaded the theme, however, the downloaded file does not have the typical .zip extension. Instead of a zipped file, I only see a folder named ‘shop-kit-pro.’ Could you please explain the reason behind this unexpected file format?

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